Frequently Asked Questions (FAQs)
Why do you only pay the down payment on the website?
Currently, our platform allows only the down payment. At Access Fiesta Rewards, the security and privacy of your information is our priority. That's why the administrative procedures, such as the signing of the contract and the delivery of official documents, are carried out in a personalized way to guarantee the maximum protection of your data, a fast and secure process! In addition, you will soon be able to complete the entire process online.
What is the Access Sky benefit and how can I take advantage of it?
With Access Sky, members can purchase a roundtrip economy airline ticket for one adult and receive another free ticket for their companion with the same conditions (valid on destinations in Mexico, the U.S. and Canada). They also have the option to receive a $400 USD discount on their companion's ticket for flights to Europe.
How do I use my membership?
When you purchase your membership, you get exclusive access to www.accessfr.com, where you will find incredible discounts on a wide selection of destinations, resorts, hotels, car rentals, cruises and much more. Enjoy these benefits in an unlimited way, all available on our online platform. Plus, you have the personalized support of our Access Fiesta Rewards planners to make your experience even better.
How do I earn more Fiesta Rewards points?
With your membership, there are two ways to earn points:
1. Fiesta Americana Travelty Hotels: Accumulate 5 points for every dollar spent (before taxes).
2. Hotels anywhere in the world: Earn 2 points for every dollar spent (before taxes).
Available to members at Gold, Platinum and Black levels.
